Anderson Children's Foundation

Operation Safe House

Operation Safe House

"What's Up" SafeHouse Crisis Texting App (2018-2019)

What's Up SafeHouse is a free 24/7 crisis text line and phone app for youth and young adults in need of emotional support, at any time. Youth and young adults between the ages of 11-24 can anonymously text about themselves- expressing mental health concerns, substance abuse issues, or perhaps disclose concerns about a friend or loved one. Parents, caregivers and Resource providers are also encouraged to text and express concerns about their child/ client/loved one.

Anonymity

When a text is sent it is automatically coded through a cloaking server to mask the phone number of the sender and any other identifying information. Therefore, each text that reaches our system is displayed as "unknown contact" for full anonymity of the user. The anonymity aspect of the program is one of the main components of importance to the user as it allows them to feel comfortable in expressing their concerns.

24/7

The Clinical team is comprised of three (3) Licensed Marriage and Family Therapists (LMFTs) that are on call 24/7, on rotating shifts. This allows the team the ability to respond to all messages in real time, every hour of every day. Users who text the line are responded to within three (3) minutes.

Free

The What's Up SafeHouse app and textline is available at no cost to the user. The app is available for download on the Apple Store for iPhone users and Google Play for Android users. Users also have the option to text the line directly (844.204.0880) at no cost.*

* Message & data rates may apply by the user's phone provider if the user is not enrolled in a unlimited messaging plan.

Art Therapy / Skills Lab (2017-2018)

SafeHouse in Thousand Palms offers youth several outlets for anxiety and stress disorders that use cognitive behavioral and evidence based self-help therapies. We have found that many youth who enter our housing programs are unable to process or recognize the trauma they have experienced. Art Therapy provides a positive outlet for those repressed feelings that are brought on by life on the streets. All of our clients participate in art meditation twice a week with a certified Art Therapist. The youth are broken up into two groups, every group is tailored towards a specific project for that setting and youth can create everything from inspirational rocks, poetry, re-purposing of furniture/clothing, wire bending, jewelry and clothes making, and work on group and individual art canvases.

Contact Person: Julie Hale

Contact Email: jhale@operationsafehouse.org